The hotel is located in the heart of Surfers Paradise, near the center of town, making it a great spot to stay. The rooms are modern and comfortable, though the constant rumbling of the elevators in the early morning can be a drawback. The service is friendly and welcoming, leaving us feeling at home. The location is fantastic, just a short walk away from the beach, Cavill Mall, and other key attractions. While the dining options are limited, being able to cook meals ourselves is a plus.
Rooms
8.0
The rooms were modern with adequate fittings and comfortable, though the rumbling of the elevators in the early morning was a bit disruptive.
Service
9.0
The staff are friendly and very welcoming, making us feel like we owned the place.
Location
10.0
The location is fantastic, being a short walk away from the beach, cafes, restaurants, shopping areas, and the tram, making it convenient for exploring Surfers Paradise.
Dining
7.0
The ability to cook meals by ourselves was convenient, though dining options were limited in the immediate vicinity.
Facilities
9.0
The hotel offers great facilities, including an indoor spa pool and a delightful café nearby for breakfast or brunch.
Convenient location
Limited dining options
Robbie
United Kingdom,
January
2024
7.6/10
The hotel has a nice big car park and its own elevator. The rooms were well-equipped and very comfortable, but needed a good clean. The managers were rude and unprofessional. With two large bedrooms, two bathrooms, and a large dressing room.
Rooms
7.0
The rooms were well-equipped and very comfortable, but needed a good clean.
Service
8.0
The service was accommodating due to weather and aircraft grounding issues. The staff were amazing and very helpful. They invested $5k on appliances & furniture.
Location
8.0
The location was brilliant, close to everything. It was good but disappointed with the cleanliness. The hotel is very close to everything, about a 10-minute walk, with very good views of everything.
Dining
7.0
The dining experience was satisfactory, with a delightful café for breakfast and brunch. Guests can cook meals by themselves just down the road.
Facilities
8.0
The hotel offers diverse facilities, including a nice big car park and its own elevator.
comfortable rooms
cleanliness issue
John
United Kingdom,
July
2023
7.2/10
The hotel had stunning views of the ocean from spacious rooms with comfortable beds, although basic cleaning and maintenance were lacking. The service was always friendly and helpful, except for one rude encounter. Despite some noise issues, the location near Surfers Paradise beach and amenities like Cavil Ave made it convenient for families. Dining options were varied, ranging from homemade jams to nearby cafes for meals. However, there were a few minor drawbacks, mainly related to noise and lack of cleanliness.
Rooms
7.0
The rooms were spacious with comfortable beds, offering wonderful ocean views.
Service
8.0
The staff were mostly friendly and helpful, except for one rude encounter.
Location
8.0
The hotel's proximity to Surfers Paradise beach and amenities like Cavil Ave made it ideal for families, although noise was an issue.
Dining
7.0
Dining options ranged from homemade jams to nearby cafes, providing varied choices.
Facilities
6.0
The hotel offered convenient facilities, though basic cleaning and maintenance were lacking.
Patricia
United Kingdom,
May
2023
5.8/10
The Solaire Apartments on level 15 were a mixed bag. The apartment was dirty and lacked maintenance, yet it provided a good value for money stay. The staff were helpful and accommodating, offering local recommendations. The location was convenient but in need of a thorough clean.
Rooms
5.0
The apartment was dirty and unclean throughout.
Service
7.0
The staff were helpful in providing local recommendations.
Location
6.0
The location allowed us to explore the area on foot and was close to everything on the Gold Coast.
Dining
7.0
We could cook meals ourselves as a dining option.
Facilities
5.0
The property could do with a good clean, but the swimming pool was great.
Convenient location
Dirty and unclean rooms
Edmund
United Kingdom,
May
2023
8.2/10
I had a great time at this hotel. The rooms felt almost brand new and in excellent condition. The service was friendly and helpful. The location was fantastic, with entertaining views and close proximity to the beach. Dining options were convenient, and the facilities were well-kept.
Rooms
9.0
The rooms are under 2 years old, so everything is near new and in excellent condition.
Service
8.0
The staff were very friendly and helpful.
Location
9.0
The hotel overlooked the 'sling shot' at Surfers, providing entertaining views, and it was directly opposite the famous slingshot ride on the Gold Coast.
Dining
8.0
There is a delightful café just down the road for a quick cool off or breakfast, and guests can even cook meals by themselves.
Facilities
7.0
The swimming pool and apartment were great, but the spa pool needed attention. Overall, the property could use a good clean.
Vivian
United Kingdom,
April
2023
7.8/10
Staying at Solaire with friends was a mixed experience. The 2-bedroom apartment had a great location, allowing us to explore on foot, but the room smelled like smoke and lacked kitchen equipment. The service was excellent, though the Wi-Fi connection was poor. Dining options were convenient, with the possibility to cook on our own, but there was an incident with a light fixture. Overall, a decent stay with some drawbacks.
Rooms
7.0
The 2-bedroom apartment was well-located on the corner near the famous slingshot ride. Though spacious, the room had a smoke smell and needed better kitchen amenities.
Service
8.0
The service was great and very helpful, but the public Wi-Fi connection was unreliable.
Location
9.0
The location was fantastic, directly opposite the slingshot ride and within walking distance of various attractions. Noise levels were a drawback.
Dining
8.0
Dining options were convenient, allowing us to cook meals ourselves and enjoy a nearby café. However, there was an incident with a hanging light fixture.
Facilities
7.0
The facilities were decent despite the incident with the light fixture in the bedroom.
Convenient dining options
Smoke smell in the room
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